Thank you for shopping at EatUp Original. We value your satisfaction and want to ensure a positive shopping experience. Please read our refund policy carefully before making a purchase.
We offer refunds only in the event that the package is declared as lost by the shipping company. In such cases, we will process a refund for the full amount of your order. If your package is damaged in transit, please notify us immediately, and we will work with you to find a suitable solution.
If your package is not declared as lost but has not arrived within a reasonable time frame, we will send out a replacement package to ensure you receive your order. Please contact us if you have concerns about the delivery status of your package.
If you wish to cancel your order, please notify us as soon as possible. Please note that there is a $10.00 cancellation fee for canceled orders at the customer's request. This fee will be deducted from the refund amount.
We reserve the right to modify or update our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the updated policy on our website.
If you have any questions or require further assistance regarding our refund policy, please don't hesitate to contact our customer support team at firstname.lastname@example.org We are here to assist you.