Refund policy

This Refund Policy forms part of and must be read in conjunction with, our Terms and Conditions. We reserve the right to change this Refund Policy at any time. This Returns Policy was last updated on 04/19/2022.

We do not accept any returns. You have agreed to these terms at checkout when clicking the box before paying for your order.

We only offer refunds on an order if the package is declared as lost by the shipping company, otherwise we will send out a replacement package. If the package is damaged in transit please notify us so we can offer a solution. We reserve the right to change this Refund Policy at any time.

Cancellation policy

Please note that there is a $10.00 fee to cancel an order (if the customer requests the order to be canceled) the fee will be deducted from the refund amount.

Any order placed without a Complete Name (1st & Last Name) will be automatically canceled.

Any order with an invalid shipping address may be canceled at any time. We will attempt to contact you by email to provide updated shipping, If we do not receive a response back to that email your order will be canceled.

Restocking Fee

Please note that there will be a 30% restocking fee applied to any order that is returned back to us as undeliverable or for not being pick up from your local post office. There is also no refund on the shipping fee paid during checkout if the package is returned back to us as undeliverable.

What is the return policy?

Please note that there are no refunds or exchanges on products once they have been shipped & delivered to you. You have agreed to these terms at checkout when clicking the box before paying for your order.

Order issue policy?

If you have any issues with your order/delivery please contact us at support@eatuporiginal.com so that we may assist you with your concerns. You MUST contact us within 5 business days in order for us to be able to assist you with your order issue/ concerns and or file a loss package claim with the shipping company. You have agreed to these terms at checkout when clicking the box before paying for your order.