Shipping policy
Shipping within the U.S. takes 2-5 business days after processing. Please note that we have no control over the transit times once we hand the package over to the shipping companies (USPS, FedEx & UPS) The shipping companies are doing their best during these trying times to make sure packages arrive on time. Please be patient
Shipping Internationally takes 5-21 business days after processing. Please note that we have no control over the transit times once we hand the package over to the shipping companies ( DHL or UPS ) The shipping companies are doing their best during these trying times to make sure packages arrive on time.
Please be patient
How long is processing?
All orders are processed within 5 business days after you have placed your order.
International Orders - Customs & Duty Fees
International Customers are 100% responsible for any fees assessed to them for importing an order from outside of their country. The customer is responsible to pay these fees at the time of delivery.
EatUP Original does not pay for any Customs or Duty Fees.
Please note that if your International order is returned back to us as undeliverable the shipping fees are non refundable.
Restocking Fee
Please note that there will be a 30% restocking fee applied to any order that is returned back to us as undeliverable or for not being pickup from the post office if the package.
When will I receive tracking?
Once your order/package ships we will send you a notification email with your tracking number.
When will my tracking number update?
Please allow up to 72 hours for the United States Post Office to update your tracking info